Treatments - Spa Guide
Austin's ultimate day spa experience
Tips for enjoying your milk + honey experience
You know the benefits of taking care of yourself. You appreciate the attention to detail and immaculate service that make a spa experience truly exceptional. You belong at milk + honey.
When you arrive, you will be treated to a robe, slippers, and locker as you transition from the world outside to the tranquility at milk + honey. Our no cell phone policy ensures a quiet, peaceful atmosphere. Get ready to transform…your milk + honey experience is about to begin.
>Getting Here
>Enjoying Your Experience
>Before You Arrive
>Before Your Spa Treatment
>Tips for Waxing
>Tips for Peels
Arrival Time Please arrive 15 – 20 minutes before your appointment. Arriving early allows you to find a good parking spot and to transition from the outside world to the tranquility of milk + honey. You may also fill out paperwork and change into a robe and slippers provided prior to your treatment. Arriving late cheats you out of valuable treatment time. If you arrive late, your treatment will still end on time in consideration of the next client.
Directions to Our Downtown Location milk + honey lies in the heart of the 2nd Street District of downtown Austin, on the ground floor of the AMLI building at 204 Colorado Street. For more information about our location, click here. For a map to our location, click here.
Directions to Our Hill Country Galleria Location milk + honey is located in building D1 of the Hill Country Galleria. Click here for more information.
Downtown Location Parking milk + honey is close to several paid parking areas, including the AMLI building on Lavaca Street between 2nd and 3rd Street. You may also park at City Hall and obtain free two-hour parking validation with your treatment. For information about City Hall Parking, click here.
Valet Parking Valet parking is available right in front of milk + honey for $7. Located at the corner of 2nd St and Colorado, valet operates daily from 11am – 9pm, Monday – Saturday. On Sundays, valet begins at 3pm.
Metered spots are available on nearby streets, although the maximum parking time is two hours and the meter readers in our area are particularly diligent. Unfortunately, milk + honey cannot feed parking meters for our guests.
Reservations & Cancellations To hold a reservation, you must provide a valid credit card number with an expiration date. This applies even if you intend to pay with a gift certificate. milk + honey will not charge your card unless you miss your appointment, at which time you will be charged the full treatment price.
Life can be busy and full of the unexpected, so if you must cancel your treatment, be sure to give us 24-hour notice. Otherwise you will be charged the treatment price.
Gratuity Policy As a Spa Partisan, we know you want to show appreciation for the quality service provided by milk + honey practitioners. Gratuities at milk + honey average between 18% and 22% of the treatment price, but we always respect your tipping decisions. You may give your practitioner a tip in cash or by credit card at the front desk at check out.
Payment Information milk + honey accepts MasterCard, Visa, American Express, Discover and cash. We do not accept personal checks.
Intake Forms To save time and make the most of your visit to milk + honey, we encourage you to fill out intake forms before you arrive. You only need to fill out the appropriate form once, during your first visit to the spa, but doing so is required before we can commence your services.
Please print and fill out the form(s) that apply to your service(s) and bring them to the front desk staff upon arrival to milk + honey:
>Massage
>Body Treatments
>Facials
>Peels
>SkinBella Facial
>Waxing
>Nails
General Preparations Be sure to arrive at least 20 minutes before your treatment so you can slip into “spa mode” before your treatment.
Drink a lot of water to maintain hydration and experience the full benefit of your experience at milk + honey. The water will flush out any toxins released by massage, dry brushing, steam and essential oil treatments.
What to Wear Clients who have reserved a massage, facial, or body treatment will receive a locker, robe and slippers when they arrive at milk + honey.
As you change into your robe, dress to your comfort level. During a massage treatment, our therapists drape you to protect your privacy, so being completely naked is appropriate. If you feel more comfortable wearing undergarments for your massage, please feel free to do so. If your treatment involves rinsing with water or certain waxing treatments, milk + honey can also provide disposable underwear.
Cell Phones and Laptops milk + honey is a tranquil retreat, and we want to create an atmosphere that allows all our clients to escape from the world outside. In consideration of others, please refrain from talking on your cell phone inside the spa. All cell phones must be in silent mode or turned off while at milk + honey. We also request that you don't use a laptop in our lounge, but you may use your laptop while getting a pedicure, if you so choose.
Valuables milk + honey cannot be responsible for any valuables brought into the spa, even those left in our lockers. We recommend that you keep your valuables with you at all times or leave them at home.
Medical Conditions and Allergies When scheduling your treatment, please let us know if you have any physical ailments, medical conditions, or allergies. Our practitioners should also be notified if you are pregnant, have high blood pressure, a heart condition, or any other medical condition. Our staff will personalize your treatment to meet any special needs or accommodations you may require. milk + honey practitioners cannot work on clients with open wounds, abrasions, or other skin conditions. If you have any questions about a spa treatment and your health, please consult a doctor.
Spa Partisans Under the Age of 18 milk + honey welcomes Spa Partisans of all ages! However, in order to ensure an appropriate and relaxing environment and experience for all of our guests, we ask that our clients abide by the following policies: a) Well behaved children of any age may receive a manicure and/or pedicure when accompanied by an adult. One adult per child, please; b) Children between the ages of 12-17 must have a parent or guardian in the spa during their treatment. The client and the parent/guardian must also provide written consent before any services commence. These services will be scheduled with the same gender therapist unless requested otherwise by the parent or legal guardian. Swimwear or undergarments must be worn during all massage or facial treatments; c) Children under the age of 12 may not receive a spa treatment without manager approval regardless of parental consent; d) All guests must keep all conversations to a whisper, as not to disrupt our other clients; e) milk + honey reserves the right to terminate any service at any point if we feel that the child is interrupting other clients' relaxation.
Pre-Waxing Tips
- Do not shave or wax for at least 3 - 4 weeks prior to your treatment. A ¼ inch hair growth is required for bikini, leg, and underarm waxing.
- For Brazilian and bikini waxes, please trim any long hair to minimize discomfort.
- Female clients may have heightened sensitivity during the week prior to or during menstruation.
Before your wax, please do not…
- Use Retin-A/Renova for at least 30 days.
- Use Accutane for at least one year.
- Use peels (glycolic, AHA, etcetera) or dermabrasion on the area for at least 24 hours.
- Consume excessive amounts of alcohol or sunbathe for at least 48 hours.
Post-Waxing Tips
- Minimize skin irritation by applying aloe vera or hydrocortisone cream to the treated area.
- You may wash the waxed area, but refrain from using harsh cleansers or creams for 24 – 48 hours.
- Stay away from hot tubs, hot showers, hot baths, sunbathing and tanning for at least 24 – 48 hours.
- For ingrown hair try Tend Skin.
After your wax…
- Prevent ingrown hairs by avoiding exfoliation for 2 – 3 days and then exfoliating the area regularly.
- Avoid shaving in between waxing treatments.
Tips for Peels
Peels can have a transformative effect on your skin, but need the right preparation. If you are interested in receiving a peel, please call to set up a complimentary skin analysis/consultation with one of our licensed skin care professionals prior to booking your peel. This analysis will ensure whether or not you are a candidate for the peel process.
If you are a candidate and are interested in a Tomorrow Peel, you will need to purchase the CosMedix Prep Kit. This Prep Kit will need to be completed for 14 consecutive days. After completion of the prep kit, your skin must be analyzed once again, to ensure that you are fully prepped for the Tomorrow Peel. Once this has been done, we will be happy to schedule you for your Tomorrow Peel. After your Tomorrow Peel, you will need to purchase the Repair Kit for post peel care.
If you are interested in a Today Peel, you will need to book a complimentary skin analysis/consultation prior to booking your peel or have your skin analyzed during your facial appointment. If you are a candidate, you may book your appointment accordingly.
**Please note that the CosMedix Peels, with the exception of the Blueberry Smoothie Peel, are not designed to accompany any facials. The peels must be booked individually, at least 2 weeks after any facial or waxing treatment.
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